Mobile apps · Web apps · Business software
App developer in San Francisco.
For a San Francisco software business, the first product milestone may be successful customer onboarding rather than another feature. We can help plan an account-based web app that turns setup, invitations, and initial configuration into a journey customers can finish themselves.
A planning example for your business
Onboarding that makes a B2B product usable.
Imagine a business buyer creating a workspace, inviting colleagues, and importing their first records. Each step has failure cases: a duplicate invitation, a malformed import, or a user joining the wrong organization. Make these cases part of the prototype so a polished demo does not hide a support-heavy launch.
Your own workflow may look different. Bring an example of how your team handles it today, and we can shape the brief around that.
Before deciding what to build
A scope decision to make early.
Keep account isolation central to the data model. Billing, permissions, and background jobs should all know which organization owns the work. Adding tenant boundaries later is more than a cosmetic change to a login page.
Put the idea to a practical test
What should happen in a difficult case?
Import the same file twice and invite one address to two workspaces. Confirm that the user can distinguish their accounts and records are not duplicated silently.
From the Dr App portfolio
A real project to discuss.
Field service · Mobile & web
Pests App
A pest-control management system that connects mobile work with the office.
A useful reference when your team needs to connect field work, job information, and office administration.
Read about the project →Working with Dr App
A clear route from idea to working software.
Work through the brief
Define the users, core workflow, integrations, and a useful first release.
Build with regular reviews
Review the design and working software against the agreed requirements.
Plan the handover
Discuss testing, deployment, training, and what support is needed after launch.
Before you get started
Questions worth asking.
Can onboarding be delivered before the full product?
Yes, as long as it ends in a meaningful task. A pilot should help a customer reach a usable outcome, not merely complete a signup flow that leads to empty screens.
Which metrics should an onboarding pilot capture?
Choose a small set tied to decisions: completion of the first useful task, points where help is requested, and imports that fail. Avoid collecting personal information simply because analytics makes it possible.
Can Dr App work with our team in San Francisco?
Yes. We can discuss your project by phone or video, review examples of your current workflow, and agree on how feedback will be handled. Tell us about any on-site requirements before scoping the work.
Let’s talk about your app
Tell us what you want to build in San Francisco.
Have an idea, a process that needs improving, or an app that needs attention? Tell us where you are starting. We will follow up with questions and a practical next step.
Remote app development for teams in San Francisco, California.
What helps us get started?
A short overview, the people using the app, and the task it should help them complete. Please leave out passwords and sensitive customer information.